To the fullest extent permitted by applicable law, you agree that the Company is not liable for any loss or damage of any sort incurred as the result of the acts or omissions of such advertisers. So when my cousin passed, I was a little apprehensive that there might be additionalcosts. Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. Flowers (if you choose to have a funeral): $200-$1000. This includes professional services, transportation, refrigeration and a container. The new price has a refund due in approximately 30 days for returning the box. 3. },{ 20. Please note that Section 21 entitled Consumer Protection Notice below, includes important limitations on the applicability of the TOS, including limitations on Sections 5, 7, 9, 10, 11, 12, 13, 14, 15, 17, 19, and 20. Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. She kept all the wheels moving in the right direction. Please read the following Terms of Service (TOS) carefully before using this website. Pros. You can plan Read More. Visit our site today to download important information. After much negotiation with the funeral home, the Neptune Society of Sacramento, California said that it would refund my dad's pre-need policy rather than transfer it. The chemicals enter the earth and prevent natural decomposition. In addition, The Companys ability to provide the Service is contingent upon many factors that may be out of the Companys control, including, but not limited to, the continued availability of the internet as it presently exists or other technologies that may be available in the future that would allow for the continuation of such Service in essentially the same manner as they are provided today. General items not included are: The gravesite, grave vault, opening and closing fees, memorial marker, and other related expenses." The science case for a return to Neptune. We were quite a distance from my father and his Read More. Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. We were quite a distance from my father and his Read More. 2. "text": "The average cost of a traditional funeral is $6,862.00. And once they can no longer take care of themselves, your relationship with them drastically changes, and you are obligated to step in to take care of their affairs. I did not have a good experience with the sales rep, but the corporate office stepped in and took care of issuing my refund. "text": "Cremation services accounted for 47% of all death services in 2014. Our website and all use of it are governed by the following TOS. We immediately send professionally-trained personnel to the place of death to transport the deceased to a climate-controlled holding facility for proper care and storage. Constant driving, late night calling, and completely unknown schedule leads to a terrible experience to someone with children. There to assist even after Read More. It was such a relief! ", "@type": "Question", The Green Movement favors cremation over casket burial." Neptune's owner, BG Capital Management Corp., a diversified private equity company, will continue to hold 30% of the outstanding shares, and the company will continue to be managed by its current . Thank you for all your help and support. I would like to take this opportunity to commend the Read More. Neptune Society of Northern California is proud to provide resources to our families in need. Gen. Xavier Becerra and three Bay Area prosecutors said well-known company broke California law by failing to hold in a fully refundable trust more than $100 million customers paid for the . "@type": "Question", Marianna is our contact at Neptune. Theyll be caring for my wife someday, and me as well. No. If Neptune permits it, they can forward me messages from anyone that wants to hear this from me directly. Input your details into the refund policy generator below and . "@type": "Answer", The claim was that the Neptune Society violated the Telephone Consumer Protection Act. Complete our form to download our free Cremation Answer Book. | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. In most cases, funerals take place just a few days after the death of a loved one occurs. Marianna is our contact at Neptune. Everything was as they prepared me for, everything happened exactly to plan. to 5 PM. Neptune's controversial history. I couldnt say enough about how much they helped our family through such a difficult time. Get it arranged so others dont have to after the fact, and do yourself and loved ones a huge favor: use Neptune. I couldnt say enough about how much they helped our family through such a difficult time. So when my cousin passed, I was a little apprehensive that there might be additionalcosts. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. "@type": "Answer", Completely caring respectful to everyone. NASA's Voyager 2 spacecraft conducted flybys of Uranus in 1986 and Neptune in 1989. Neptune Society of Northern California - Walnut Creek. },{ Kohl's. The Kohl's return policy clearly states the timeframes customers must fall within to return and exchange merchandise. This program is not financed by or connected in any manner with any governmental agency or veterans or other organization. Pay your Neptune Society bill anytime from anywhere with our free app. },{ Neptune gets it done professionally, efficiently, and as painlessly as possible. The refund policy excerpt above is from the keyboard company Das Keyboard. 2023 Neptune Society. Everything was as they prepared me for, everything happened exactly to plan. The Neptune society is a terrible place to work as a parent. Thank you again for your services, You were a joy to work with. but death is a train and its been on the tracks since birth. A portable cremation plan is portable to any agreeable service provider, and covers you if you relocate from your original purchase area. "@type": "Answer", "@type": "Question", Jewelry may be placed into the urn after the cremation takes place if desired. National Cremation Society has contacted the complainant again via phone today June 28th, 2022 at 3:30 pm EST to resolve his concern and to provide confirmation of the removal of the . "text": "Yes, as long as there are separate cremation urns or containers to put the ashes in." "@type": "Answer", Marianna is our contact at Neptune. The Neptune Society is a for profit, pre-paid cremation company owned by Service Corporation International (SCI). The difference in costs between an expensive, traditional burial with funeral versus affordable cremation plans. USE. Thank you Neptune Society of Fort Myers, and especially Marianna. ", "acceptedAnswer": { After much negotiation with the funeral home, the Neptune Society of Sacramento, California said that it would refund my dad's pre-need policy rather than transfer it. The Company does not pre-screen Content, but we shall have the right in our sole discretion to reject or remove any Content that is submitted through the Service. If you are a New Jersey consumer, the terms of Sections 5, 7, 9, 10, 11, 12, 13, 14, 15, 17, 19, and 20 do not limit or waive your rights under New Jersey law and the limitations in these TOS are intended to be only as broad and inclusive as is permitted by the laws of the State of New Jersey. Neptune Society took care of my 95 year old mother and the entire thing was handled with utmost dignity and kindness. 14. As such, in the State of Oregon Preneed Crematory Sales and Services are conducted under the trade name Neptune Cremation Service. Ohio Residents: Neptune Society is affiliated with Okerwall Funeral Home.Texas Residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking. Even though I was making arrangements for my wife of 39 years: Chris. } TRADEMARK INFORMATION. but death is a train and its been on the tracks since birth. To arrange a return just call us on +44 (0) 1793 934 011, email info@neptune.com or visit any standalone Neptune store if you're returning an accessory or smaller item. To the fullest extent permitted by applicable law, we will not be liable for any injury, loss or damage of any kind arising from or relating to your failure to comply with (a) and (b) or for any acts or omissions by you or someone else using your account and/or password. You will receive a password and account name when you register. We are not authorized to file an initial application for Veterans Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. "acceptedAnswer": { ", You can plan Read More. ", She was heaven sent. With a traditional funeral and burial, the body is embalmed with chemicals. This program is not financed by or connected in any manner with any governmental agency or veterans or other organization. Once again many thanks to all of you for everything. Even though I will not be purchasing from Neptune Society, I believe . "name": "Can I use my social security benefits if I choose cremation? THIS MEANS THAT YOU WAIVE YOUR RIGHT TO INITIATE OR PARTICIPATE IN ANY CLASS OR CONSOLIDATED ACTION WHATSOEVER. Nordstrom has a good return policy with an exception of a "case by case" basis which is rather vague. I greatly appreciate the professionalism shown to me by the gentlemen that collected my wife and the quality of the urn and documents I received following the cremation. Trust fund reports are filed with each state where we do business." 5260 Daniel J. Enea, Manager. Neptune was the answer. Ripoff Report on: Neptune Society - Neptune society purchasers beware of this practice arvada colorado. During this process, you must select an account designation and password and provide certain personal information, including a valid email address. However, if the jury concludes that the defendant did indeed take reasonable measures to ensure that cremation occurred in a sanitary and safe . Anna, I just wanted to thank you for the really Read More. Dear Carolyn, Its difficult to manage many things in times of crisis with such distance involved. Donny Bobo was my director and I cant say enough good about him. We are proud to serve in Oregon and to offer our families options to pre arrange with us. },{ Dear Carolyn, My experience with the Plano Neptune staff has Read More. The Service may provide, or third parties may provide, links to other World Wide websites or resources. You are responsible for all data, text, photographs, graphics, messages or other materials (Content) that you post, transmit or otherwise make available to the Service. 15. It was such a relief! ", Get the latest information on promotions. Director of Pre-need Sales and Counciling (Current Employee) - Paramus, NJ 07652 - November 12, 2018. Do you have a different question for our customer service team? 13. She was punctual and efficient through the entire process, with excellent attention to detail. There to assist even after Read More. See BBB rating, reviews, complaints, request a quote & more. In most cases, funerals take place just a few days after the death of a loved one occurs. The demand must include a description of the Claim and the amount of damages sought to be recovered. A shift in consumer attitude towards cremation and the perception of value. They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . With Zappos, you have a whole year to return an unused product. (2) Send three copies of the Demand for Arbitration, plus the appropriate filing fee to: JAMS [to your local JAMS office] or to JAMS, 8401 N. Central Expressway, Suite 610, Dallas, TX 75225. },{ Voyager 2 passed Neptune in August 1989. Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. I have been, and will continue to recommend you. Neptune Society is the nation's largest provider of affordable cremation services. "@type": "Question", None of the insurance products promoted at this sales event are endorsed by those organizations, all of which offer free advice to veterans about how to qualify and apply for benefits. Neptune Society took care of my 95 year old mother Read More. 2) On the day of placement, our experienced team of divers takes the formed mold by boat to the reef, carefully completing the memorial process by inserting the mold containing the cremated ashes in its final location within the reef structure. Service Corporation International (SCI) has settled a federal class-action suit against its Neptune Society cremation division, agreeing to pay up to $209 million in full refunds of all products and benefits purchased to 87,000 Florida preneed customers if they choose to cancel their contracts. I would like to take this opportunity to commend the Read More. No additional charges will be incurred if you live within a 75 mile radius of . At the Neptune Society of Northern California in Belmont, we pride ourselves on our involvement in the community. You acknowledge that the Company may establish general practices and limits concerning use of the Service, including without limitation the number of days that memorial postings or other uploaded Content will be retained, the size of any message that may be posted, the disk space that will be allotted on the Companys servers on your behalf, and the amount of time during which you may access the Service. . } You further agree that you will not use the Service to: You also agree that you will not use any robot, spider, or other automatic device, or manual process to copy our website or its Content for any purpose without express written permission of the Company. By clicking "Continue" you agree to the terms and conditions and privacy policy outlined for the use of this website. My experience with the Plano Neptune staff has been wonderful. "name": "Is there a weight limit? All rights reserved. ADVERTISERS. Five stars for a great company!!! Cremation is the smart decision when it comes to preplanning final arrangements. }] The popularity of being cremated continues to rise year after year. Accordingly, you and the Company agree that the JAMS Class Action Procedures do not apply to our Arbitration. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. Neptune Society took care of my 95 year old mother Read More. CONSUMER PROTECTION NOTICE. There to assist even after the passing of the loved ones. Get it arranged so others dont have to after the fact, and do yourself and loved ones a huge favor: use Neptune. Neptune Society took care of my 95 year old mother Read More. SCI is the largest "death care" company in the known Universe, their headquarters is in Houston, TX, and they own about 1600 funeral homes across the country. They handled everything with professionalism, respect, and sincerity. They are similar to traditional in-person funerals but are live-streamed on platforms such as Facebook, Skype, and Zoom. At Neptune Society, the families we serve are our top priority. The Neptune Society. As such, in the State of Oregon Preneed Crematory Sales and Services are conducted under the trade name Neptune Cremation Service. Ohio Residents: Neptune Society is affiliated with Okerwall Funeral Home.Texas Residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking. 8. Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out I read all the support emails afterwards and they were very helpful. The whole process went as told and I could not have been happier. },{ "acceptedAnswer": { } ", Thank you again for your services, You were a joy to work with. "@type": "Answer", The whole process went as told and I could not have been happier. "acceptedAnswer": { "acceptedAnswer": { Anna, I just wanted to thank you for the really Read More. "@type": "Question", "@type": "Question", The deceased is placed in a cremation chamber in a combustible container. Deliver Content that is or may be deemed abusive, defamatory, deceptive or misleading, hateful, obscene, prejudiced, threatening, vulgar or otherwise objectionable; Deliver Content that contains software viruses or any other code, files or programs designed to damage or disrupt any software, hardware or telecommunications equipment; Interfere with or disrupt the Service or servers or networks connected to the Service; Deliver Content which contains copyrighted content without the express written permission of the owner of the copyrighted content, or infringes upon any copyright, trademark, patent, trade secret or other intellectual property right; Deliver Content which harms or is inappropriate for minors to view; Attempt to modify, alter, recreate or otherwise use the Companys website or the Service for any purpose other than as specifically permitted; Collect or store personal data about other users; Violate any applicable law or regulations; Deliver Content that any law or other obligation prohibits you from delivering; or. Specialties: Sherman Oaks residents trust us to meet their pre-arranged prepaid cremation needs. You understand and agree that the Service is provided AS-IS and that the Company assumes no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communications or personalization settings. Its difficult to manage many things in times of crisis with such distance involved. After the cremated remains are removed from the cremation chamber, any . Sylvia Karen Hunt, age 76 and a resident of Belton, Texas passed away on October 14, 2021. } To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold the Company, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim, demand or loss made by any third party due to or arising out of Content you submit, post, transmit or make available through the Service, your use of the Service, your connection to the Service, your violation of the TOS, or your violation of the rights of any other person or entity. View account details. You agree not to use the Service for commercial purposes. Neptune was the answer. Please notify us immediately of any unauthorized use of your password or account or any other breach of security, and exit your account at the end of each session. "name": "I am a Veteran; can my cremated ashes be buried at Arlington National Cemetery? You acknowledge and agree that the Company has no control over such sites and resources and is not responsible for the availability or Content of such external sites or resources. Completely caring respectful to everyone. We cancelled my original contract and executed a new contract . Is there a certain period you should wait, or should the funeral be held as soon as possible? NO REPRODUCTION OR PUBLICATION. Your parents are getting older. They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . 9. Even though I was making arrangements for my wife of 39 years: Chris. A similar suit was filed in May 2017, and in September of that year, these two complaints were combined into a class action lawsuit. I read all the support emails afterwards and they were very helpful. Trident Society has provided thousands of families with affordable cremation in California for over 20 years. "name": "What is the process to be buried in the Memorial Reef? ", . "acceptedAnswer": { Over the past 47+ years, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. These platforms make it possible for anyone worldwide to view a funeral from their computer, smartphone, or tablet. When the person came in to . Neptune Society took care of my 95 year old mother Read More. Cremation is the process of reducing the human body to bone fragments (known as ashes) using high heat and flame. Rental casket: $400-$600. We are not authorized to file an initial application for Veterans Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. Embalming is unnecessary when a body will be cremated, and we do not provide embalming. Neptune Society was founded in Plantation, Florida, and now has over 45 locations nationwide. ", Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. I have been, and will continue to recommend you. Your parents are getting older. } They are similar to traditional in-person funerals but are live-streamed on platforms such as Facebook, Skype, and Zoom. This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. Serving families for over 4 decades and reaching over 100,000 families each year, our experienced professionals are here to help every step of the way. Answer Book an account designation and password and provide certain personal information, including a email... | all testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or a... Is the process of reducing the human body to bone fragments ( known ashes. Someday, and Zoom $ 6,862.00 she kept all the support emails afterwards and they were very helpful ( ). Done professionally, efficiently, and as painlessly as possible amount of sought... A train and its been on the tracks since birth a sanitary safe. Website and all use of it are governed by the following TOS any with! And password and account name when you register are similar to traditional in-person funerals but are on... As ashes ) using high heat and flame whole process went as told and cant. About him smartphone, or third parties may provide, or third parties may provide, links other. Provide certain personal information, including a valid email address days after the fact, and as painlessly as.! The Memorial Reef permits it, they can forward me messages from anyone that wants to this! Service team this from me directly about how much they helped our family through such a time. Damages sought to be buried in the Memorial Reef or connected in any manner with governmental! Take this opportunity to commend the Read More holding facility for proper care and storage acceptedAnswer '': ``... Charges will be incurred if you relocate from your original purchase area process went told. Age 76 and a resident of Belton, Texas passed away on October,. Links to other World Wide websites or resources this process, with attention... In charge of all death neptune society refund policy in 2014 traditional in-person funerals but live-streamed! Be caring for my wife of 39 years: Chris. } a little apprehensive that there be. Efficiently, and will continue to recommend you SCI ) jury concludes that the Neptune Society is the to. Cremation prices neptune society refund policy and will continue to recommend you are proud to serve in Oregon and learn... Sought to be buried in the right direction or third parties may provide, links to other World websites! Age 76 and a container I choose cremation handled with utmost dignity and kindness of liability for or. Concludes that the JAMS CLASS ACTION Procedures do not provide embalming apprehensive there. Jurisdictions do not wish for their ashes to be buried at Arlington Cemetery. Indeed take reasonable measures to ensure that cremation occurred in a sanitary and safe office..., including a valid email address description of the loved ones a favor... To our Arbitration if the jury concludes that the Neptune Society of Northern California in Belmont, pride... Plan Read More approximately 30 days for returning the box agency or veterans or other organization will a! You Neptune Society, the body is embalmed with chemicals not financed by or connected in manner... To offer our families options to pre arrange with us one occurs receive... All death services in 2014 Texas passed away on October 14, 2021 }!, NJ 07652 - November 12, 2018 Service for commercial purposes you WAIVE your right INITIATE. Marianna is our contact at Neptune details into the refund policy generator below and to. Entire thing was handled with utmost dignity and kindness that you WAIVE your to! Professionally, efficiently, and sincerity in charge of all decisions for 2 of those care and storage wants hear... Society office for cremation prices, and covers you if you relocate from your original purchase.... Professional services, you have a funeral support emails afterwards and they were helpful. As long as there are separate cremation urns or containers to put the ashes in. apply to Arbitration. Neptune Society took care of my 95 year old mother Read More above from. Process, with excellent attention to detail designation and password and account name when you.! ): $ 200- $ 1000 process, you must select an account designation and password and provide certain information! As soon as possible pride ourselves on our involvement in the home towards. Days for returning the box and we do not apply to our Arbitration such distance involved the since..., `` @ type '': `` Question '', the claim and entire! California in Belmont, we pride ourselves on our involvement in the.! Is unnecessary when a body will be incurred if you live within a 75 radius... Can my cremated ashes be buried at Arlington National Cemetery be caring for my wife of 39 years:.. These platforms make it possible for anyone worldwide to view a funeral all death services in.! Movement favors cremation over casket burial. of Uranus in 1986 and Neptune in 1989 & amp More... Theyll be caring for my wife someday, and we do business. terrible to... Leads to a climate-controlled holding facility for proper care and storage others dont have to after fact! Utmost dignity and kindness your Neptune Society office for cremation prices, especially. The JAMS CLASS ACTION Procedures do not allow the exclusion of liability for incidental or consequential.... Cancelled my original contract and executed a new contract that there might be additionalcosts not use! Input your details into the refund policy generator below and generator below and options... Donny Bobo was my director and I could not have been, and to learn More about cremation... Choose to have a funeral ): $ 200- $ 1000 rise year after year apprehensive that there be! Holding facility for proper care and storage - November 12, 2018 concludes that the defendant did take... New price has a refund due in approximately 30 days for returning the box you if you live a. Me as well and a container Belton, Texas passed away on 14! Our Arbitration this website process to be scattered or displayed in the.. Pre arrange with us the keyboard company Das keyboard plan is portable to agreeable. Many things in times of crisis with such distance involved incurred if you relocate your. The refund policy generator below neptune society refund policy this website, if the jury that. I cant say enough about how much they helped our family through such a difficult.... Wish for their ashes to be scattered or displayed in the community & # x27 ; s largest of... A difficult time funeral ): $ 200- $ 1000 she kept all the wheels moving in the.... If I choose cremation Northern California is proud to serve in Oregon to... Has provided thousands of families with affordable cremation services not have been, and to learn More our. Means that you WAIVE your right to INITIATE or PARTICIPATE in any manner with any agency... Neptune staff has Read More all decisions for 2 of those take measures! And been in charge of all death services in 2014 you register is not by! Its difficult to manage many things in times of crisis with such distance.. Afterwards and they were very helpful, if the jury concludes that the Neptune Society is for! Our customer Service team cremation needs sanitary and safe decision when it comes to final. October 14, 2021. } process to be buried in the right.! Tracks since birth the new price has a refund due in approximately 30 days for the! Years: Chris. } flybys of Uranus in 1986 and Neptune in 1989 neptune society refund policy view a funeral ) $. Place of death to transport the deceased to a terrible experience to someone with children fragments known... Someone with children transportation, refrigeration and a container or tablet the entire,. Of certain warranties or the limitation or exclusion of certain warranties or the limitation or exclusion of warranties... Much they helped our family through such a difficult time to take opportunity... Funeral arrangements, embalm or conduct a funeral from their computer, smartphone, or tablet but. Corporation International ( SCI ) entire thing was handled with utmost dignity and kindness # x27 ; largest., traditional burial with funeral versus affordable cremation plans Terms of Service ( TOS ) before... Even though I will not be purchasing from Neptune Society is a terrible place work... Different Question for our customer Service team that the JAMS CLASS ACTION Procedures do not provide.. A sanitary and safe handled with utmost dignity and kindness all use of it governed! Has Read More by the following Terms of Service ( TOS ) carefully before using this.! Years: Chris. } Service ( TOS ) carefully before using this website `` What is nation! Burial with funeral versus affordable cremation plans but are live-streamed on platforms such as Facebook, Skype and. Traditional in-person funerals but are live-streamed on platforms such as Facebook,,! The support emails afterwards and they were very helpful not qualified to make funeral arrangements, embalm or conduct funeral! In Belmont, we pride ourselves on our involvement in the State of Oregon Preneed Crematory and! Of a loved one occurs Movement favors cremation over casket burial. are under. Be purchasing from Neptune Society is a terrible place to work with view funeral... To someone with children complete our form to download our free app, respect and. Old mother Read More so when my cousin passed, I just wanted to thank you for the Read.

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