0000444315 00000 n Additionally, it is often cheaper to fly during off-peak times such as midweek or early morning/late evening flights. If you have booked via our website or Service Centre, you can find your booking number in the booking confirmation that you have received from us by email. Clients must immediately inform Vueling as to any indication of an irregular action having been performed on the Platform by a user. If you do reach customer service, it's terrible. MY FLIGHT HAS BEEN CANCELLED How to manage your options Click on Manage Your Booking in the email you have received Or on Vueling's website or app Once you access your booking, you can choose the option that best suits you Tienes la opcion de cambiar el vuelo para una fecha posterior Option A You can change to another ight on the same route . 0000001670 00000 n We use cookies to remember your preferences, draw up statistics on the usage of our website and show adverts based on your browsing habits. PREPARE YOUR TRIP Check-in information Baggage PASSENGERS Documentation Flying with children and infants FLIGHTS AND AIRPORTS Airports . . When you book parking for your car or . El pasajero que no acredite su condicin de residente durante el proceso de compra, en los mostradores de facturacin o en la puerta de embarque, no podr embarcar en el avin y . So I thought oh!!! Fees will be dependent on fare types. If you or the company you represent want to unsubscribe and not receive any more newsletters, you can do so through the link provided for this purpose in each message. Ill try logging in with a different browser when I get to work - doing it on my cellphone is clearly impossible - I am so confused and scared right now though. If you buy a Flex Pack ticket, or a Optima, Family or TimeFlex Fare, you can cancel your flight fee-free up to 48 hours before departure and receive flight credit. Yes! I know this won't help now, but eventually this will work out. Safety starts with understanding how developers collect and share your data. Manage cookie settings MSA Statement If yes, then Vueling Airlines Reservation 850-808-0230 Number is here to help you out. You can also exercise these rights more conveniently by email: lopd@vueling.com. ), I think it'll be ok. Vueling is entitled at any time to request that the client provide any documentation deemed necessary for supporting the realisation of certain operations, and shall be entitled to establish at their discretion systems to monitor the activities of their clients on the Platform. Personal info, Financial info, and App info and performance. I don't recommend this airline. If you have any questions about how online check-in works, in FAQs you'll find answers to the most frequent questions asked by passengers. Or just use your AmEx to book the flight? Manage passenger number increases or reductions in your bookings easily. If you have a flight booked with Spanish airline Vueling but have to change your plans, youll need to know what your options are. Vueling has teamed up with Dohop to offer you Vueling Global, a service that connects you with more airlines so you can travel anywhere around the world! *Airports for which you can check in up to 24 hours before departure: Tel Aviv.Airports for which you can check in up to 4 hours before departure: Billund, Milan-Bergamo, Bastia, Split, Dubrovnik, Alghero, Lampedusa, Aalborg, Oslo, Gothenburg, Olbia, Corfu, Rhodes, Kefalonia, Preveza, Budapest, Birmingham, Basel, Cagliari, Genoa, Geneva, Hannover, Hamburg, Helsinki, Reykjavik, Almeria, Malta, Nuremberg, Pisa, Turin, Valladolid, Zaragoza, Crete and Zakynthos. 0000649105 00000 n Customised service. First and foremost, you'll need to visit the Vueling Airlines website and enter your travel information. The telephone number for Vueling is all you need to dial, see prior post. You can log in with the same username and password. We also hereby inform you that, at VUELING, we are always at your disposal should you decide to exercise your rights of access, to rectification, erasure, restrict processing, portability and object to your personal data, as well as to revoke your consent, by way of written request that you must address to the Legal Department at VUELING AIRLINES, S.A., whose registered office is at Parque de Negocios Mas Blau II, calle Pla de l'Estany 5, 08820 El Prat del Llobregat (Barcelona), Spain, together with a copy of your ID card or passport. I'll just have to head off to the airport a bit earlier than I had planned, but such is life :). Choose your destination, book your flight and round off your trip by booking a hotel or hiring a car. Check your spam folder first just in case something was sent there. our Cookie Policy. Update it now and enjoy all that it offers. The lesson here-from now on book your flights directly with the airline. Hang up and call again. 0000044647 00000 n Or at least, credit you can use to book a new trip in the future. ; New! What advantages does Vueling Groups offer me? They make Ryan Air look good. For more information on the processing of your customers' data, you can read our Privacy Policy. Data privacy and security practices may vary based on your use, region, and age. For your peace-of-mind, your trip includes the Dohop Connection Service. 0000583560 00000 n Hong Kong, New York, Canada Whatever your destination, you can book your long-haul trip all in one place, quickly and easily. See flight departure and arrival information in real time here. By checking the box, you also authorise us to send you or said company, via our newsletter, information and advertisements regarding products and services of partners who work in other sectors, particularly the following: finance, insurance, hire and sale of vehicles, hotels, travel agencies, tour operators, restaurants, tourism, sport and leisure, all connected to air travel. 0000056419 00000 n If you're flying from Barcelona Airport you can also get your boarding passes at the check-in kiosks. You will be asked to enter your information and then directed to a customer service representative. It can depend what type of ticket you have, and when you booked. The representative will be able to help you with any questions or concerns you have about your Reservation. Updt: you can manage flight, that wasn't the poin The app does the basics, like booking a flight, checking status or displaying your boarding pass. Vueling has teamed up with Dohop to offer you Vueling Global, a service that connects you with more airlines so you can travel anywhere around the world! The captain told us that we would be companesated for our cancelled flight but then once trying to claim it we received an answer saying that we are not able to obtain it. If you booked your flight on sunexpress.com or with an agency please enter your last name and your booking confirmation number in order to check and manage your booking details. Sign up for a new account in our community. Search flights Price calendar Flight times Vueling Global: travel further Flight credit Hotels Cars Museums, tours and experiences Online check-in Manage your booking Resend confirmation email. Book seats, bags and other additional services. . Manage all aspects of your bookings. Can I change my Vueling booking? We are sorry for the problems with our operations. calling the Vueling Customer services centre, Liverpool airport parking: long stay, short stay, cheap, and free parking options, Edinburgh airport parking: long stay, short stay, cheap, and free parking options, Glasgow airport parking: long stay, short stay, cheap, and free parking options, Newcastle airport parking: long stay, short stay, cheap, and free parking options, Athens airport to city centre: transfers, taxis, shuttle buses, and trains, Alicante airport to city centre: transfers, taxis, and shuttle buses, All bookings up to 21st April 2021 include free cancellation and a refund in the form of flight credit. Over 120 destinations await you on the Vueling app. The easiest way to cancel Vueling flights is online or through the Vueling app, through the 'Manage your Booking' service. Finally, make sure to keep an eye out for any special sales or promotions that Vueling Airlines may be running. Just follow these simple steps and you'll be on your way in no time. 0000003261 00000 n Vueling and R Airlines offer direct flights to Genoa from the United Kingdom. 0000034450 00000 n A useful guide to Liverpool airport parking, including long and short stay options, parking prices and much more. Vueling Airlines Reservation 850-808-0230 Number is an efficient and convenient way to book flights with Vueling. All in all a very good experience with Vueling as an airline as well as the App. Either way, I understand how you feel. The developer provided this information and may update it over time. 0000459022 00000 n 0000057133 00000 n If its working fine for them, find out what you need to do to manage your booking. 0000002546 00000 n So if you are using Firefox try Chrome. Even without having a profile, boarding passes can be loaded and active for use for the designated flights. One thing that helps me is having a glass of wine when I know I'm going to be dealing with difficult customer service issues like the one you've outlined. Whether you want to book a parking space at an airport, port, train station or city centre, we work with wide range of approved car park operators across the UK to ensure that you can find the right parking option at the lowest possible price. 0000068487 00000 n HW[o#~ouP{wrInj4i9$Gc@wrxO//H1ywaVYY^p%n"1JK)U}3YN?5N B)#CC For more information about this, please refer to 0000008505 00000 n 0000055968 00000 n Fare including service charge, fuel surcharges, taxes, VAT and fees. And you have to get to Vueling to actually manage anything? Who remembers when that was the only way? We look forward to seeing you again on board very soon. Find hotel deals Up to 50% off selected hotels Find the best car hire deal Compare 1,600+ suppliers Book tickets The best prices for 60,000+ activities Log in Why book on vueling.com Vueling takes you to over 100 destinations, including major cities in Spain, Europe, North Africa and the Middle East. Everything you need for your flight / Manage your flight. Ok, so I tried using their "send us a message" page on their website but it is purely automated, and if your question doesn't exactly match one they have saved, you just get another error message. From there, you can select the flight that best suits your needs and proceed to checkout. So I guess, at least now the Vuelling Airlines website seems to be recognising my booking (yay!) However, you may still need to pay the difference in fare (if any). You can enter whenever you like and edit the details in Your account. A poster above gave you the exact number you need including the US international code of 011. Private customers with Tax ID Number who wish to make a group purchase. They must go to the check-in desk on the day of their flight: Have any questions? Manage all aspects of your bookings at one single site. By continuing to browse this site, you are agreeing to our use of cookies. The easiest way to cancel Vueling flights is online or through the Vueling app, through the Manage your Booking service. How to find the best deals on Vueling Airlines. Book cheap flights, choose the fare that best suits your trip and customise it with the most exclusive services. 0000048534 00000 n There have been no answers to this question yet, You need to be a member in order to leave a comment. When the charge goes through, there should be a record of your ticket. You can only do this for flights operated by Vueling. Ask to speak to a supervisor if the first agent doesn't help you. Collect Avios with us and our partners and use them to get discounts and free flights! Search flights Book a . Check in online, print boarding passes and manage your British Airways booking. The client shall be solely responsible for properly managing the identity of the user who possesses passwords for the Platform. You are booking your flights directly with easyJet and our selected partners, not via third parties. Vueling offers the option to make fee-free changes to your flight within 24 hours of booking. I originally purchased my flight through the American Express website and assumed it would be ok, after all my credit card company should be reputable right?? 0000048927 00000 n 0000004479 00000 n Thank you very much. But if that doesnt work simply google "Vueling airlines contact phone number" I just did and here it is: 011 34 931 51 81 58 Customer service. you agree to Ryanair using cookies to improve your browsing experience, personalise content, provide social media features and analyse our traffic. 0000001730 00000 n Air Asia and Jetstar are pretty budget and charge extra for EVERYTHING but at least I could get into their websites, Vueling still wont even let me in to view my booking :/. 0000004097 00000 n Im used to flying Air New Zealand or Qantas which both have really excellent, user friendly websites. Over 120 destinations await you on the Vueling app. Can they see if the charge went through?). (I don't know how credit card statements look in your country, but here it's pretty easy to point to the statement and backtrack if necessary. Vueling shall not be liable whatsoever to the agency except for the transfer of the full amount issued by the Ministry. Manage all aspects of your bookings at one single site. If your connecting flight is delayed or cancelled, our partner, Dohop, will rebook you on an alternative flight to your final destination. Just go to the Groups portal (groups.vueling.com), click on Create My Account and fill out the registration form. First of all, it is always a good idea to book your flight as far in advance as possible. Este campo solo es obligatorio si tu agencia es IATA. Specify dietary requirements, edit details, request and reserve seats. How to contact Vueling Airlines customer service. If your connecting flight is delayed or cancelled, our partner, Dohop, will rebook you on an alternative flight to your final destination. Omg I have just wasted three hours trying to log in to the Vueling website to manage my booking for a flight. If you forget your password, just click on I don't remember my password. First of all the problem may not be with the airline site at all but with your browser and how it "sees" that site. Any infraction relating to the use of the Platform by a user pertaining to the client shall in turn represent a serious breach of the contract between the client and Vueling and, upon request by Vueling, this may give rise to the termination of the main collaboration contract signed by both parties, with the consequences provided for therein. Likewise, Vueling is entitled at any time to notify the client that the account registered in their name is being used to gain unauthorised or mass access or actions are being performed which are contrary to the contractual relationship between Vueling and the client, good faith or the law. Vueling shall take all possible steps to resolve the error, but is not liable under any circumstances for the consequences of the error for the client or third parties. Look for updates and install if there are any and try again. 0000056031 00000 n This means you get the best rate on your holiday spending, without having to lift a finger. Your connection is covered by our connection protection service, which is included in the total price of your booking, ensuring peace of mind. 2023 Rick Steves' Europe, Inc. | Terms of Service | Privacy Policy, http://www.vueling.com/en/we-are-vueling/contact. The very first thing I would do is open a different browser on your computer. In this guide, well walk you through how to cancel Vueling flights, including whether you can get a refund and what Vuelings cancellation policy says about disruptions due to Covid-19. 0000056744 00000 n So it doesnt give me a lot of comfort :/ If you have some flexibility in when you travel, you may be able to find better deals on your flights. I want to register Access Password Show password. Online check-in is the process by which you can get the boarding pass and confirm your seat number through the website or by mobile phone. 0000003683 00000 n trailer <]/Prev 691700>> startxref 0 %%EOF 59 0 obj <>stream Clients (or whoever acts on their behalf) must explicitly accept the B2B Conditions the first time they access the Platform, as well as carefully reading the B2B Conditions on each and every occasion they decide to use the website in order to detect changes in their version and dates. Im so tempted at this point to cut my losses and just book another flight with a different airline. 0000057907 00000 n 0000000016 00000 n Save time and avoid queues at the airport. Track your bookings online. But you have to reenter your basic data for every new booking, even though it is stored in your profile, or payment info, which can't be stored or copied. Forgotten your password? Vueling se reserva el derecho de hacer copias de la documentacin presentada y de denegar el embarque al pasajero si detecta cualquier deficiencia o anomala. 0000021301 00000 n Vueling Airlines is a leading U.S based carrier that has been helping travelers for decades now. Is there a change you need to make? It is not intended to amount to advice on which you should rely. Maybe this one will let me login to the vueling website?? Your mobile knows everything about your flight , You can get your boarding pass in different formats, If you didn't select a seat during the booking process: you can, Bear in mind that if you're travelling on a flight operated by, Passengers who require verification of the. although it looks like I'll still have to get to the airport extra early to check in (not so yay, but a lot better than my earlier concerns! American Express in this case is a travel agent and, it appears, not a helpful one. 0000052977 00000 n By checking the box, you declare that you are of legal age and you authorise VUELING AIRLINES, S.A. (hereinafter VUELING), with Tax ID Code A-63422141, at Pla de LEstany, 5, Parque de Negocios Mas Blau II, 08820, El Prat de Llobregat (Barcelona), to process your data in order to send you or the company you represent information and marketing messages, including by electronic means, regarding our products, services, promotions and other information that may interest you. By taking advantage of these deals, you can often save a significant amount of money on your airfare. You can book a flight to El Prat de Llobregat or Mahon, which are just two of this airline's popular destinations. IF nothing else, it keeps me calmer. 0000002682 00000 n 0000001416 00000 n 0000057581 00000 n If you have a problem with your Vueling Airlines Reservation, there are a few things you can do to try and resolve the issue. Then I noticed that there was a SECOND or additional booking reference. Also, some airports allow you to travel with proof of online check-in printed out or on your mobile phone. You can manage all aspects of your bookings via our portal. Complete the free online check-in for all travellers. Upon request from the client, Vueling shall confidentially adopt appropriate measures to detect, pre-establish evidence for, minimise the impact of or impede the cited actions. Case (max. The client is aware and accepts that the Platform may suffer technical errors at any time and which may even impede access to it. We may also share information with our advertising, analytics and social media partners for their own purposes. If you need help with this, you can contact Vueling customer service. If you booked your flight with a tour operator (package holiday) enter your booking details in order to check and manage your booking details. Exclusive promotions and fares. Customised service: 0000393969 00000 n Once you get it be sure to print it out and take it with you to the airport--yes there have been case of people needing to show it to prove they paid. Choose a reservation you wish to cancel and then select the passenger's name whose reservation you want to cancel. Once you've done that, you'll be able to see a list of available flights. You are booking your flights directly with easyJet and our selected partners, not via third parties. Keep calling back until you get what you need. You need to insist Amex sends you the receipt or Amex has Veuling send it. Tried that, it now keeps telling me that theres an issue to login, please try again later.,, which is slightly less upsetting than the your booking doesnt exist message, but still, omg, what a bloody nightmare. Final price with no hidden extras: There will be no last-minute surprises in your quote. 4 0 obj <> endobj xref 0000038891 00000 n If you dont have it it is easy and free to download. Pleasecalm down. How to cancel Vueling flights - your options. This will give you the best chance of finding a good deal on your desired flights. For more information about this, please refer to http://www.vueling.com/es/atencion-al-cliente/politica-de-privacidad. To contact Vueling Airlines customer service, you can call the number 1-850-808-0230. This clever contactless card automatically converts currency at the mid-market exchange rate the moment you spend. If you need to change or cancel your Reservation, you can log in to your account on the Vueling website and make the changes yourself. The flight is only an hour long, but i really wont want to deal with such stress when Im on holiday?? Prior results do not guarantee a similar outcome. Group quotation within 24 hours. American Express in this case is a travel agent and, it appears, not a helpful one. If you ever think your rights are being breached, you can file a claim with the Spanish Data Protection Agency. TK@1yrC(;.4t\%&"A#Y#x@1$>YYVpkxe! MP4E:{r1-(r\)9{F&(/b4. Vueling Groups is a space for managing all aspects of your bookings that include more than 10 travellers. This can be used to book new flights with the airline. So I tried to login, it kept telling me that my booking didnt exist, in the end I rang American express in a panic, they told me it was working just fine for them, I was like it hasnt worked at all for me, after a bit they told me they were on the Iberia website (parent company). With such stress when Im on holiday? 0000057133 00000 n 0000057133 00000 n Vueling R... This site, you can call the number 1-850-808-0230, http: //www.vueling.com/es/atencion-al-cliente/politica-de-privacidad have it is! But eventually this will give you the receipt or Amex has Veuling send it increases or reductions in your.. On which you should rely Save a significant amount of money on your.... Online check-in printed out or on your use, region, and when you.! Help now, but eventually this will work out to the Vueling website to manage your Airways... New Zealand or Qantas which both have really excellent, user friendly websites Protection.! N 0000000016 00000 n Save time and avoid queues at the mid-market exchange rate the moment spend... Of ticket you have to get discounts and free flights include more than 10 travellers and performance Save time avoid. Flights and AIRPORTS AIRPORTS the US international code of 011 above gave you the number. The check-in desk on the day of their flight: have any or. Understanding how developers collect and share your data your Reservation 0000004479 00000 n Thank very... For managing all aspects of your customers ' data, you 'll need to visit the Vueling Airlines is space! Ever think your rights are being breached, you 'll be on your computer | Privacy.. A space for managing all aspects of your bookings easily for properly managing the of! The number 1-850-808-0230 converts currency at the check-in desk on the Vueling app need including the US international of! For properly managing the identity of the user who possesses passwords for the designated flights a SECOND or booking! And foremost, you can only do this for flights operated by Vueling flights... Of finding a good deal on your desired flights credit you can do... Yes, then Vueling Airlines bookings that include more than 10 travellers vueling manage my booking deal on your use region... Just go to the Vueling app, through the manage your flight and round off your trip includes the Connection... Use your Amex to book your flights directly with the airline your British Airways booking your customers ' data you! To help you of cookies fly during off-peak times such as midweek or early morning/late evening flights ( /b4 know! Issued by the Ministry foremost, you are booking your flights directly with easyJet and our selected partners not. Or additional booking reference customers ' data, you can select the passenger #! Thing I would do is open a different airline above gave you the exact number you need it. Direct flights to Genoa from the United Kingdom first thing I would do is a. U.S based carrier that has been helping travelers for decades now Documentation flying with and... Are using Firefox try Chrome third parties rate the moment you spend than I had planned, but such life! Be asked to enter your information and then directed to a supervisor if the charge went through )! Can file a claim with the Spanish data Protection agency just go to the kiosks. Your flights directly with easyJet and our selected partners, not via third parties only. And try vueling manage my booking await you on the processing of your customers ',! Of finding a good idea to book your flight within 24 hours of booking the user possesses! To travel with proof of online check-in printed out or on your desired flights this be. Holiday? Groups is a travel agent and, it 's terrible and customise it the... I had planned, but such is life: ) 2023 Rick Steves ' Europe, |! Continuing to browse this site, you may still need to dial see.: { r1- ( r\ ) 9 { F & ( /b4 wont want to cancel Vueling is! Just have to get to Vueling to actually manage anything endobj xref 0000038891 00000 n Im used to flying new! From there, you can log in to the check-in desk on Vueling! To manage my booking ( yay! of your bookings that include than... Are any and try again your vueling manage my booking are being breached, you can all! Wo n't help now, but I really wont want to deal with such when... Is online or through the Vueling app, through the manage your as! 2023 Rick Steves ' Europe, Inc. | Terms of service | Privacy Policy running. Advance as possible: { r1- ( r\ ) 9 { F & (.. Do is open a different airline and AIRPORTS AIRPORTS all, it appears, not a helpful one simple! Very soon Europe, Inc. | Terms of service | Privacy Policy your travel.... Vueling Groups is a travel agent and, it appears, not via third parties with as. United Kingdom is not intended to amount to advice on which you should rely at any and. Reductions in your quote I had planned, but such is life:.. Of finding a good idea to book flights with Vueling as to any indication of an action! To travel with proof of online check-in printed out or on your.... My account and fill out the registration form contact Vueling customer service, you need... On which you should rely in to the Vueling app Thank you very much travel agent and it... App info and performance website and enter your information and may update it now enjoy... Is an efficient and convenient way to cancel Vueling flights is online or through the your... Are sorry for the Platform may suffer technical errors at any time and queues! Will let me login to the Groups portal ( groups.vueling.com ), click on I do remember! Enter whenever you like and edit the details in your account planned, but this... Can be used to book new flights with Vueling as an airline as as... May even impede access to it United Kingdom as midweek or early evening... The passenger & # x27 ; s name whose Reservation you want to cancel Vueling flights is or. And avoid queues at the check-in kiosks is open a different airline hiring... May suffer technical errors at any time and avoid queues at the check-in on. Is all you need converts currency at the airport a bit earlier than I had planned but. As an airline as well as the app our partners and use to! Await you on the Platform may suffer technical errors at any time and may. Be solely responsible for properly managing the identity of the full amount issued the! Who possesses passwords for the problems with our operations fare ( if any ) yay! including long short. Which may even impede access to it easy and free to download to seeing you again on board very.. A good deal on your holiday spending, without having a profile, boarding can! Active for use for the Platform may suffer technical errors at any time and may... Be able to see a list of available flights Reservation 850-808-0230 number is an efficient and convenient to. Hours of booking the airport 0000000016 00000 n if you ever think your rights are being breached, are! Your bookings at one single site steps and you have about your Reservation tempted at this point to my! N 0000057133 00000 n Save time and avoid queues at the airport so I,... Out for any special sales or promotions that Vueling Airlines may be running in! Should rely and arrival information in real time here have any questions such as midweek or early evening... Price with no hidden extras: there will be no last-minute surprises your! Our Privacy Policy, http: //www.vueling.com/es/atencion-al-cliente/politica-de-privacidad, region, and app info and performance thing I would is! Just follow these simple steps and you 'll be able to see list. Rights are being breached, you may still need to dial, see prior post MSA Statement yes. Flying from Barcelona airport you vueling manage my booking enter whenever you like and edit details... With Vueling as an airline as well as the app log in with the same username password! In no time your vueling manage my booking flights forget your password, just click Create! Your information and then select the passenger & # x27 ; s name Reservation! Deals, you can select the flight that best suits your needs and proceed to checkout send it for own... Collect Avios with US and our partners and use them to get and... Not be liable whatsoever to the check-in kiosks which may even impede to... Went through? ) more information about this, please refer to http: //www.vueling.com/es/atencion-al-cliente/politica-de-privacidad you the... Improve your browsing experience, personalise content, provide social media partners for their own purposes in with the username. Ask to speak to a supervisor if the charge went through? ) selected partners, not helpful. N Save time and which may even impede access to it trip includes the Dohop Connection service a... Last-Minute surprises in your quote safety starts with understanding how developers collect and share your data to! The Ministry 0000057907 00000 n Im used to book new flights with the airline or Qantas which both have excellent! ' Europe, Inc. | Terms of service | Privacy Policy, http //www.vueling.com/en/we-are-vueling/contact! All that it offers book flights with the same username and password United Kingdom and reserve seats you to... Extras: there will be able to help you out way in no time to checkout a finger your '...
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