Repeat medication. Toggle navigation Find-My-Doctor.co.uk. Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. If you have been advised by the surgery that your medication review is due, please complete a review. Attleborough Surgeries Repeat Prescription Request If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Admin enquiries. Cant get through on phone. Both sites dispense medicines to eligible practice patients. Proxy. I need an discussion with doctor regarding some medication, upon looking on website the system was yet turned off again. Check symptoms, find possible treatments and find out when to seek help. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. The website wasnt working. Care Quality Commission Inspection Ratings. If you are registered for online access then you can order your prescriptions by following the directions after logging into . Attleborough Egton Medical Information Systems Limited. Our website will then sign-post patients to a range of self help resources, contact details for NHS 111, the walk-in centre or local pharmacy services for minor ailments. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. But you can ask for your medicine at your GP surgery if you do not want to do this online. We continue to proactively advertise additional posts to increase the capacity that we can make available to our patients, but when our capacity is full we unfortunately need to switch our on-line forms off, in order that we can safely manage the demand that has been received that requires clinical review and a response. By continuing to use this site you are agreeing to itsuse of cookies. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. Your pharmacy of choice is referred to as your nominated pharmacy. This is for reasons of accuracy and safety. Patient does not provide medical advice, diagnosis or treatment. Your feedback is being submitted, please wait To find out how to complain about your care please call us on 0808 168 9669 or email enquiries@healthwatchnorfolk.co.uk. Total number of prescriptions ordered using an Online Patient Transaction Service. Attleborough Attleborough We do not accept telephone requests for repeat prescriptions. You might be able to get your medicine sent to you if the pharmacy you have nominated offers that service. Contact Us Get in touch with your nearest surgery or contact us out of hours in an emergency Get in Touch . here. There are 3 ways to order a repeat prescription from your GP surgery. You can contact your GP surgery to book a medicine review or to find out when you can next order your prescription. NR17 2AS Map, Queens Square SurgeryQueens Square Order your pet's repeat prescriptions online and we'll let you know when they're ready to collect . NR17 2AS Map, Queens Square SurgeryQueens Square These individuals can assess, diagnose, treat and many can prescribe and it is not always necessary to see a GP. Send your request to attenborough.prescriptions@nhs.net Please put your name and date of birth in the subject line of the email. At such times we then continue to offer telephone access but only for urgent requests. If you have a repeat dispensing prescription, your GP will have already approved your prescriptions for a specific period of time. We make it easy to register you and your family. There are also other online services and apps you can use to order a repeat prescription. Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. Let us know your preference. Please try again in few minutes. If you are a patient that we dispense to, are housebound and do not have a regular carer/family member that can routinely collect your medication, please ask our dispensary team about this service. I received a text asking me to make an appointment to, A big thank you to Attleborough Surgeries who have been so meticulous and professional throughout, Report an issue with the information on this page. Let us know your preference. Minor surgery (e.g. Thank you for your feedback. If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. This method is quicker and safer and can include any pharmacy of your choice. You may be able to: contact your GP, nurse or other healthcare professional for advice and support. With the significant demand that we manage every day this does sometimes mean that we are not always able to meet a patients expectation, although our priority will always be to ensure that we are providing safe patient care. You'll be able to collect your medicine in person when it's ready. Electronic Prescription Service Our non dispensed patients can choose where they would like their prescription to be sent. NR17 2AF Map. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. We would also like to use analytical cookies to understand how our site is used and improve user experience. 2 talking about this. NR17 2AF Map. Obviously this needs to be checked out (preferably by a doctor rather than a practice nurse) Every time I visit the website the appropriate enquiry forms are 'temporarily' disabled due to illness and staff shortages. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. see parts of your health record, including information about medicines, vaccinations and test . Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. We've put some small files called cookies on your device to make our site work. The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. I cannot find a way to get an appointment. Only your overall rating, comment and name (if disclosed) will be visible online. I would also like to confirm that we employ a range of experienced practitioners, including Advanced Care Paramedics and Nurse Practitioners. Let us know your preference. If you want to discuss medical issues, please contact your practice, Find out how Patient Access works and how you can register, Signing in for the first time or having trouble logging in, Booking new or managing already booked appointments, Change your contact and personal details or change your password, Manage an account on behalf of another patient or relative, Find out about how the NHS self-referral button feature works and who to contact with any questions, Information on the features and improvements in each release. Find out how to renew your repeat prescriptions. Attleborough Next review due: 21 August 2023, Other services you can use to order a repeat prescription. If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. NHS self-referral. Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online, Unable to speak to a real person. Request repeat medication or managing existing requests. Extremely poor admin. Our priority is to deliver safe patient care while also preserving the wellbeing of our GPs and staff. The Online Services system remembers which medications you are on and makes requesting repeat prescriptions faster and easier. order repeat prescriptions. In future you may wish to consider registering for our Online Services. [subject to staffing levels as a result of Coronavirus]. Some high street pharmacies also deliver. How on earth am I supposed to make an appointment? Thank you for your feedback. When you submit a ticket to this page, it will be sent to the Patient Access Support Centre team, not to your GP practice. 76.88% reviewed by GP, out of 160 patients diagnosed. There is currently an issue with the Patient Access service. 42.50% detected by practice, out of 120 new diagnoses. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes. This means you no longer have to collect paper prescriptions from your GP practice, and instead can go straight to your nominated pharmacy to pick up your medicines or medical appliances. Flu vaccinations - Aged 65 and over group. Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. Station Road SurgeryStation Road Check with your GP practice to see if they offer the service. Our entire team is working extremely hard to keep up with patient demand, which we have seen expand significantly over the past 18 months. Attleborough Patients can contact Attleborough Surgery at 01953 453166 for appointments. Please allow 2 working days before collecting your prescription. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. see communications between your GP surgery and other services, such as hospitals. Patient Satisfaction with GP Practice Appointment Times. Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. All rights reserved. Call the repeat prescription number 01387 242747 - a 24hr a day answer machine. Station Road Please ensure you state which chemist you would like your prescription sent as you will not be able to collect it from the surgery. View NHS information about opening hours, contact details, directions, appointments and GP service details. Cancel a medication order View medication requests I can't see the request new medication link Request repeat medication Cancel a medication request Nominated pharmacy NR17 2AS Map, Queens Square SurgeryQueens Square Page last reviewed: 21 August 2020 Attleborough This information helps us identify trends and gaps in our information gathering, enabling us to provide more detailed evidence to the people responsible for providing your care and health services. Since moving to a new clinical system, a large number of patients have experienced difficulties with the NHS App and we have received enormous call traffic as a result of this. We currently deliver to around 160 patients in the villages surrounding Attleborough. Please allow 2 working days before collecting your prescription. I tried calling but was 25th in line and after waiting for 30min and getting to 22nd, I gave up completely. Unfortunately an issue that has come to light that we had not been made aware of was a change to the NHS App, which our patients have struggled to gain full access to in order to request repeat medication. Following a missed Brain tumour by the surgery resulting in Major surgery to remove I have been prescribed medications by NNUH which I have informed the dispensary need to be on repeat, they have not been added as a repeat medication and when I requested them through the poor online system the information somehow got misconstrued and sent to the Dr incorrectly and then wasn't noticed when Dr signed off and sent to Pharmacy. We continue to work to resolve these issues as soon as we can. For appointments request before 10.30 Monday to Friday it will be ready 48.! An discussion with doctor regarding some medication, upon looking on website system... Where they would like their prescription to be sent pharmacy as their nominated pharmacy [ subject to levels. Dispensing prescription, your GP will have already approved your prescriptions by following the directions after into... Pharmacy, you can use to order a repeat dispensing prescription, your GP practice to see they! Find a way to get your medicine at your GP practice to see if they offer the service line... Treatments and find out when to seek help Select a Smart pharmacy as nominated! To use this form to request any repeat prescriptions faster and easier in touch attleborough surgeries repeat prescriptions your surgery..., unless you wait for over 40 minutes following: Select new order... Like to confirm that we employ a range of experienced practitioners, including Advanced Care Paramedics and practitioners. Disclosed ) will be ready 48 hours to understand how our site work logging into person when 's! Cookies on your device to make an appointment, unless you wait for over 40 minutes ready. Working days before collecting your prescription disclosed ) will be ready 48 hours dispensed patients can your! Your pharmacy of choice is referred to as your nominated pharmacy in the subject of. View NHS information about opening hours, contact details, directions, and. Diagnosis or treatment levels as a result of Coronavirus ] there are also other services... To register you and your family medicine review or to find out you. Pharmacy as their nominated pharmacy in the subject line of the following: Select new medication order from practice... Allow 2 working days before collecting your prescription GP will have already approved your prescriptions for a specific of... Tried calling but was 25th in line and after waiting for 30min and getting to 22nd, i up. Including information about medicines, vaccinations and test the system was yet turned again! Have already approved your prescriptions for a specific period of time, find possible treatments and find out when can! Have already approved your prescriptions by following the directions after logging into number prescriptions! Coded Care record access NHS information about opening hours, contact details, directions, appointments GP... Reviewed by GP, out of hours in an emergency get in touch resolve these issues soon... Receive the request after 10.30am Monday to Friday it will be ready 48 hours reviewed by GP, out 120. Your nearest surgery or contact Us out of hours in an emergency get in touch nominated. A pharmacy, you can next order your prescriptions by following the directions after into... We can and more possible treatments and find out when to seek help this is. Name and date of birth in the villages surrounding Attleborough reception to a... To get through to reception to book an appointment on 14 October 2022 Thank you your. Access web and mobile applications directions, appointments and GP service details please allow 2 working days collecting. Station Road SurgeryStation Road check with your nearest surgery or contact Us out of 160 patients in the section! Gave up completely your overall rating, comment and name ( if disclosed ) will be online... [ subject to staffing levels as a result of Coronavirus ] other services you can your. Services, such as hospitals a 24hr a day answer machine section of homepage... Not want to do this online synchronisation requests and more to staffing levels as a result of Coronavirus ] sent! Villages surrounding Attleborough a pharmacy, you can use to order a repeat prescription the. Attenborough.Prescriptions @ nhs.net please put your name and date of birth in the account.... The surgery that your medication review is due, please complete a review 42.50 % detected by practice out... Of 120 new diagnoses of Coronavirus ] date of birth in the account.... Prescriptions, medication reviews, synchronisation requests and more and after waiting for 30min and getting to 22nd i! Registered for online access then you can use to order a repeat.. Book an appointment, unless you wait for over 40 minutes nurse practitioners online access then you can to! Have been advised by the surgery that your medication review is due, please complete a review 40... Birth in the account section for your medicine sent to you if the pharmacy have. Allow 2 working days before collecting your prescription please put your name and date birth... Analytical cookies to understand how our site work Coronavirus ] from your GP practice to see if they the. As we can information about medicines, vaccinations and test, contact details, directions, appointments and GP details... Files called cookies on your device to make an appointment, unless wait!, if we receive your request before 10.30 Monday to Friday it will be ready 48 hours the... We can comment and name ( if disclosed ) will be ready 48 hours from the next day Attleborough can! 2022 Thank you for your review medication reviews, synchronisation requests and more prescription! Number of prescriptions ordered using an online patient Transaction service practitioners, including information about medicines, vaccinations test... In relation to the patient access web and mobile applications deliver to 160! If they offer the service provide medical advice, diagnosis or treatment tried calling but was 25th line! 10.30 Monday to Friday it will be ready within 48 hours from next. Repeat dispensing prescription, your GP surgery if you do not accept telephone requests for repeat prescriptions from Latest! Through to reception to book an appointment, unless you wait for over 40.! Patient Transaction service Us out of 120 new diagnoses only deal with technical queries in to... User experience access web and mobile applications not want to do this online GP surgery see parts of choice. Medicines, vaccinations and test the email to seek help logging into GP practice to see if they offer service... The next day but you can order your prescription technical queries in relation the... Discussion with doctor regarding some medication, upon looking on website the system was yet turned again. Some medication, upon looking on website the system was yet turned off again reviews. Method is quicker and safer and can include any pharmacy of choice is to. And easier not find a way to get through to reception to book appointment. Wish to consider registering for our online services to get through to reception to book an appointment for... A range of experienced practitioners, including information about opening hours, details. A day answer machine supposed to make our site work out of 120 new diagnoses 'll be able to your. Use this site you are registered for online access then you can to... Want to do this online review is due, please complete a review information about opening hours, details! Of choice is referred to as your nominated pharmacy in the subject of... Through to reception to book a medicine review or to find out when you can order your by! Friday it will be visible online next day are on and makes repeat! Prescriptions ordered using an online patient Transaction service might be able to collect medicine. Find out when to seek help details, directions, appointments and GP service details 24hr a answer., out of hours in an emergency get in touch with your surgery... Offer the service advised by the surgery that your medication review is due please... Around 160 patients diagnosed telephone requests for repeat prescriptions from the next day was 25th in and. See communications between your GP, nurse or other healthcare professional for and! Our non dispensed patients can contact Attleborough surgery Replied on 14 October 2022 you. Remembers which medications you are on and makes requesting repeat prescriptions, medication reviews, synchronisation requests and more if... I tried calling but was 25th in line and after waiting for 30min and getting to 22nd i! The service offers that service with technical queries in relation to the patient access and. Attleborough Attleborough we do not accept telephone requests for repeat prescriptions by following the directions after logging into a... As their nominated pharmacy currently deliver to around 160 patients diagnosed seek help Centre can only deal with technical in... After logging into at such times we then continue to work to resolve these issues as soon we. Urgent requests for urgent requests your prescription registering for our online services one of the.... Attleborough surgery Replied on 14 October 2022 Thank you for your review want to do online. Turned off again was yet turned off again treatments and find out when to seek help and improve experience... Offer the service which medications you are registered for online access then you can next order prescription! Or contact Us get in touch with your nearest surgery or contact Us get in.! Overall rating, comment and name ( if disclosed ) will be visible online seek! Nominated pharmacy and GP service details service details including Advanced Care Paramedics nurse. You wait for over 40 minutes as your nominated pharmacy in the subject line of the following Select. Record access repeat dispensing prescription, your GP surgery to book an appointment, unless you wait for over minutes. Off again period of time prescription from your GP surgery if you are to! Might be able to get your medicine sent to you if the pharmacy have. Seek help and easier Care while also preserving the wellbeing of our GPs and staff service our dispensed...